Why Is My Washing Machine Not Draining?

If the machine finishes its cycle with water still in the drum, start with the load and the accessible drainage components.

Was the load unbalanced?

Some machines interrupt part of a cycle when they can't balance the load properly. Redistribute the clothing and follow the machine's instructions.

Check the drain hose

Look for obvious kinks, crushing, or incorrect positioning. Don't disconnect a hose full of water unless you're prepared to contain what comes out.

Check an accessible pump filter

Some front-loading machines have a homeowner-accessible drain or pump filter. Follow the manufacturer's instructions carefully, because water can come out when it's opened.

Listen during the drain portion

Does the machine hum, make a new noise, do nothing, or attempt to drain? That helps with diagnosis.

Don't keep adding cycles

If the washer can't drain, repeatedly filling it creates a bigger water problem.

When should I get repair help?

Consider service when:

• Accessible filters and hoses look normal.
• The pump makes unusual sounds.
• The machine repeatedly stops full of water.
• Water leaks from the machine.
• The problem involves internal components.

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